FAQ's

What makes Crep Candle so special?

Each Crep Candle is hand crafted from start to finish. We create all our moulds in house, meaning our candles are exclusive to us and cannot be found elsewhere. 

Using silicone, clay and material from the shoes thereself we are able to create the highest quality candles on the market, using methods that we have perfected over the last 3 years. 

Using only the most premium eco friendly soy wax, we assure our candles look as detailed as they possibly can. From the leather down to the stitching, you will be able to see the extreme detail we give each Crep Candle. 

 

Will it leave a mess? 

Unlike other brand, our candles have been designed to keep their shape when burnt correctly. We spent months trialling and testing different wicks and wax's to give you the best chance of a perfect burn.

  • Maintain wick length to 1/4 of a inch
  • On the first burn, always burn for 3-4 hours to ensure even melt pool.
  • Do not burn for longer than 4 hours, exterior wax will become too hot.
  • Never leave candle unattended or on overnight

 

How long will it take to receive my order? 

For UK customers, we aim to deliver in no longer than 2 to 4 working days.

European customers, orders may take up to 5 to 7 days to arrive.

International orders are aimed to be completed in around 8 to 12 days.

*Please note during busy periods these times may be slightly extended due to the nature of everything being hand made from start to finish, rest assured we will be working to get them out as fast as possible.

 

When do you restock the MINI Collection?

Our MINI Crep Candle's are restocked once a month, normally towards the end of the month. They don't hang around for long, by entering your email into our newsletter form you will be able to receive updates via email of when we are restocking. 



What is The Locker Room?

Each of our Limited Edition Crep Candles instantly become part of The Locker Room once they have sold out. The Locker Room is home to the most limited and rare Crep Candles we have released. Each unique with their own colour and scent, we only create a limited amount and once they are gone they are gone!